********** Account

In August 2015, I had a ********** debit order from my bank account. I reversed the debit order and later Vodacom contacted me saying I owe them an amount of R3370.04. I told the lady by the name of Europa that the account was opened **********ly against my. She asked me to send the following documents<br> 1. Affidavit<br> 2. ID copy<br> 3. Signature samples ( made on the ID copy)<br> 4. Bank Statement<br> of which I did. I tried to contact Vodacom national, via their office in Berea, East London (EC), but I received no positive response from national office. instead i was thrown from pillar to post.<br> <br> On 18 February 2016, I received a SMS from Symington & de Kok that my outstanding account has been handed over to them, as a result of my failure to pay.<br> <br> I would like Vodacom to rectify this issue as it is affecting my financial/ credit status negatively.