FM
Francois M

1 reviews | Active since Aug 2010

12 Oct 2015, 13:12

********** account

My laptopbag was ****** in February. In it were amongst other things my SA ID and an old checque book. I stopped all cheques but realised later that someone must have contracted with Vodacom as debits were going through my account. I've repeatedly made contact with customer care both online and telephonically with the last response dated 23 July 2015 10:48 AM when I received this:<br> <br> On reference number S3-88L4I-I6I3Y. <br> We have logged a message for urgent feedback. <br> You should be provided feedback within 48 working hours.<br> <br> Im not impressed.

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 13:46
Official
Hello FDMPaarl,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team