1 reviews | Active since Feb 2015
********** ACCOUNT
I reported ********** account that was open under my name on the of 31 January 2018 and until today when I do follow up they tell me that they will call me back. I have send them emails doing follow up but there is NO respond.
I went to Vodacom store in Clearwater Mall numeral times but there is nothing going on as they cant assist me from the store level and I phoned their ***** department ( ********** ) numeral times and I am still waiting for their call.
They advised me that a matter of this nature normally takes 21 working days. Can someone from Vodacom wake and call me because this is unacceptable.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mike
I attempted to call you, however I could not hear you.
I will respond to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,
Dear Mike
I attempted to call you, however I could not hear you.
I will respond to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,
Dear Mike
We can confirm that the matter was resolved.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,
Dear Mike
We can confirm that the matter was resolved.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,
