********** account

Vodacom has created a ********** account linked to my account and billed me for this.

The onus is then on the customer (me) to get a affidavit from the Police to state that this was not opened by myself.

This then gets sent to their ***** Dispute department. On receipt a reference number should be sent to the client. Well as you can guess, this just doesn't happen. Phoning their number is also useless as the number ********** rings once and then you get an engaged tone.

If only the company was as good as the friendly salesperson that assisted me and informed me of the fact that a ********** account had been created. Clearly they more interested in *****ing your money than providing even a modicum of decent customer service.