********** Account

Hi Last year in November, I realized that someone had **********ly signed a contract with Vodacom under my name. I contacted Vodacom immediately; after which I submitted an affidavit, ID and my signature to have the account closed. After numerous back and forth phone calls for a period of 7 months I was promised that all is in order and the matter will be dealt with; the account will be closed, the account will removed from credit bureaux and I will be notified once everything is sorted. To my surprise this morning I received an email indicating that my account has been handed over to attorneys. Obviously, this is grossly unfair to me as this has damaged my credit record, not to mention the cost of calls over time and my own time. This is the last resort for me; I have been dealing with this issue for almost a year now. Please assist to sort this out once and for all Thanks