********** account

I was billed for two years from July 2015 for a 2G data which I never used without even a sim card issued to me. I visited the Voda World offices on five(5) occassions to discontinue this line and settle this issue and refund me. I was asked to provide affidavits from the police station on all these times which I did and have copies thereof. I was referred to several service providers named managers who did not even have the decency to return my emails even having given me their direct mailing addresses. I have various emails with different reference numbers but to date nothing has been done. I have since terminated the line as it expires at the end of October. I need Vodacom to refund me all the monies they deducted for this contract since I did not use it