1 reviews | Active since Jul 2017

20 Jul 2017, 10:32

********** account

<p>WHAT THE HELL IS WRONG WITH YOU PEOPLE. disgusting, i reported not having any account with Vodacom, i called the call center so many times as Vodacom keeps debiting my account and i did not take any contract with them. Is this some kind of joke? Remove my banking details from your system and never ever debit my bank account again as i do not have any account with you. Senior management should give me a call immediately and apologies for your nonsense as my important debit orders are be inconvenienced by this. I CANT BELIEVE YOU PEOPLE. ARE THAT DESPERATE TO ***** OTHER PEOPLES BANK ACCOUNTS SO THAT YOU CAN MAKE MONEY? FIX THIS AND FIX IT IMMEDIATELY</p>

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Replies (2)
Vodacom
Vodacom's reply20 Jul 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jul 2017, 13:26
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dc