1 reviews | Active since Aug 2015
********** ACCOUNT
<p>Hi,</p> <p> </p> <p>Please help, a ********** account has been opened against my name at Vodacom. However I have never taken out a contract with Vodacom in my life.</p> <p> </p> <p>Please note that I am a victim of *****, not only with Vodacom but with other many service providers who have managed to solve these cases with through investigations and issued us with letters that confirmed the *****.</p> <p> </p> <p>This is really affecting my credit record badly.</p> <p> </p> <p>I don’t understand how a company this big, could just open an account and hand stock over to someone without even having the correct proof of address, I.D, PAYSLIP and so on. This is unacceptable.</p> <p> </p> <p>I need assistance on how we can get this matter sorted.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
