********** Account
<p>A ********** account was opened up in my name in Nelspruit in August 2016. My account was then debited with R1745 at the end of September 2016 and October 2016. I then consulted Vodacom Menlyn Maine and submitted an Affidavit and a copy of my ID to Ntakazeni Makharedza on 22 November 2017. She never emailed my documents through. I then went back to The same store only to be told that the lady in question had moved to the Menlyn branch. I then went to make a new Affidavit and resubmitted my documents on 15 January 2017 to Mfundo at the Menlyn branch who promised to send me a confirmatory email. That never happened. I then received an invoice from Vodacom on 07 February 2017 for the money for the account which was **********ly opened. I am now at my wits end!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
