********** Account

<p>I have had a ********** account on my name for over a year. December 2015 I filed the affidavit and other necessary information to Vodacom. I was reimburse in January by Vodacom. </p> <p>Unfortunately they didn’t close and remove the account from my name. Therefore every month I am still charged for this ********** account. </p> <p>I have made numerous calls. Sat at Menlyn Customer care and Midrand Vodaworld Customer care for hours to try and have this matter resolved. I have numerous reference numbers that I know was emailed again to the ***** department on Monday by one of the personal at Vodaworld. </p> <p>I was requested to fax the documents to Vodacom and low and behold I found a fax machine and did that. </p> <p>If I don’t pay the ********** account my phone gets cut off and I have to pay the reconnection fee. I have emailed, phoned and begged for assistance. But without any results. </p> <p>Is there anyone that can help me close this account and reimburse me my money that I keep paying for? I am desperate and don’t know what to do anymore or who to contact. </p> <p>PLEASE HELP ME. </p> <p> </p> <p> </p>