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My mom has been battling with Vodacom for the last couple of months, She had a 3G stick contract thru Vodacom that has expired she went to Vodacom to have the contract cancelled just to be told that she had taken out a Cellphone on that 3G stick number and was told that she has the cellphone. My mom told them that she didn't renew the contract. They keep debited her account, she keeps phoning and went into Vodacom customer service at the Liberty mall to have this issue sorted out because they keep debiting her account. She was told to get an affidavit and open a CASE which she has done. She even ask them for proof where she had signed for the cellphone and nothing. Last month she has done a stop payment of the money being debited from her account to only get a double debit this month from her account. The people at Vodacom told her that they know it was done ********** on her name but still nothing gets done to sort this problem out. It makes you think as who knew that the contract has expired and who had access to a copy of her ID and now they aren't sorting this out. The service at Vodacom is pathetic and no one is prepared to sort the problem out.