1 reviews | Active since Oct 2012
*****ulant Vodacom Account Opened Using My ID Number and Vodacom Does Not Assist
<p>It has now been a year since I first contacted Vodacom concerning the *****ulant account. I have had no feedback at all. I did what Vodacom asked me to do and sent my details and documnets to no prevail. I keep getting promised to have feedback within 7 working days and this never happens. Vodacom can not even provide me with a signed contract pertaining to this ********** account. This is directly affecting my credit rating and the matter has been brought upon manager upon a higher in command manager and a year later the issue has still not been resolved.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
