LB
Lukas B
1 reviews | Active since Dec 2017
08 Feb 2019, 09:14
*****ulant Vodacom
Impossible to get rid of cancelled contract. I cancelled a data contract more than a year ago. Every month Vodacom still bill be an amount (varies every month). How do they get away with this ? Blatant ***** and *****ing your money. Of course the service is not available - because I cancelled it, but still I am billed.
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Replies (2)
Vodacom's replyOfficial
08 Feb 2019, 11:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 11:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Feb 2019, 13:36 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you require further assistance or alternatively contact our cancellations call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you require further assistance or alternatively contact our cancellations call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 13:36
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you require further assistance or alternatively contact our cancellations call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you require further assistance or alternatively contact our cancellations call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,