*****ULANT UPGRADE
I opened up a contract 2 years ago it was a 24 months contract the contract was suppose to expire on in December 2020 for cell phone number *** i was paying R315 for a 10 gig top up contract i called in the middle of 2020 to enquire about a premature cancellation fee because i wanted to cancel the contract, the consultant said they can offer me 50 GB for a lesser price i agreed but the consultant never explained to me that they extending the line for a further 24 months when i called to cancel the contract at the end of term they told me that the contract was upgraded i never agreed to any renewal the logged a request and they ref number they gave me was *** and i was never explained to that It was an upgrade it was a ********** upgrade I can be contacted on *** I WANT TO CANCEL THIS CONTRACT.
