*****ulant upgrade

Someone added another contract on my account and I am not getting any feedback from Vodacom regarding this. Every month they run the debit order after I instructed them to stop this until the issue is resolved, but that didn't happen. they claim they will get back to you in 7 - 14 days, but that is also a lie. This is the second time this happened to me. The first time it happened to the company I am working for, and now to me in my personal capacity. I think their service really sucks. for their coverage I would have to give them 5 stars, but for their service not even 1 star