*****ulant Sales

My mother was called and advised that they were upgrading her original contract and was sold a new contract and she now sits with two contracts. As a pensioner this is ******* sales procedure and blatant lying to pensioners who do not understand the technology of today.<br> We took this to a Vodacom shop who advised that they cannot assist as this was done through head office and issued us with a number to call which after nearly 45 minutes was still not attended to by their so called consultants.<br> <br> To top all of this the phone issued is old generation technology which cannot even carry out the BBM or Whatsap features. This contract should be terminated based on the lies told to my mother so that we can follow normal procedures in upgrading through the local stores in the malls. (Invoice Number Y***)<br> <br> Regards<br> Andy Tiley