1 reviews | Active since Jul 2016
*****ulant Sales
<p> Vodacom Telesales phoned me to sell me a 2 gig data bundle.</p> <p><br />Knowing that the phone calls are recorded, I specifically asked how much I will be billed, and how the billing will take place.</p> <p>The billing is infact the total opposite of what was told to me over the phone.</p> <p>Ive made 9 phone calls to get in contact with someone/ anyone that can help me resolve the matter. ony to be transfered back and forth.</p> <p>I need to get the phone recording as evidence, as I specifically asked the question and was BLATANTLY DISCEIVED by the sale consultant.</p> <p> </p> <p><br />Unhappy client.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
