1 reviews | Active since Nov 2012
Third complaint about being **********. No resolve. I'm sick of being told that my complaint is being investigated. What's to investigate. Vodacom have admitted that VODACOM was negligent in allowing a ********** port to go through on my number. Financial damages as a result. To recap for your convenience:<br> Fact 1. 12th October I received an SMS from VODACOM informing me they had received port request.<br> Fact 2. ********** REQUEST.<br> Fact 3. Vodacom supply a useless number to call IF THE PORT REQUEST IS INCORRECT. I immediately called the number. YOU CAN NOT STOP THE PORT THROUGH THAT NUMBER.<br> Fact 4. I called 082111 and TOLD VODACOM TO STOP THE ********** PORT FROM BEING PROCESSED. CALL RECORDED.<br> Fact 5. VODACOM DIDN'T DEEM IT NECESSARY TO STOP THE PORT PROCESS. DESPITE MY EFFORTS.<br> Fact 6. I HAVE A REFERENCE NUMBER PROVING THAT I IMMEDIATELY STOPPED THE ********** PORT FROM GOING THROUGH.<br> Fact 7. CALL TELLING VODACOM TO STOP THE PORT IS RECORDED.<br> Fact 8. I have supp**** all the documents and proof Vodacom told me to supply with the assurance that once I sent the relevant documents proving I that I am not lying my claim would be processed. Still waiting.
Best regards,
Best regards,
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