*****ulant number added to my account
we cancelled our contract with Vodacom in October 2017, since then we have been billed every month since for a new number we don't have and have never heard of. I have tried numerous times to contact their ***** division, I have emailed all the necessary documents to their dispute mail address and to date we still get billed with no reply. This has now lead into the thousands been taken from my account. The number we disputing is ********** 358
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS