*****ULANT DEDUCTIONS BY VODACOM AFTER CONTRACT LAPSED AND WAS CANCELLED

I had an account with Vodacom and gave notice in November 2021 for the contract not to be renewed but cancelled in June 2022. I followed up to confirm the cancellation since May 2022, visited a shop, spoke to consultants by email, did everything possible to have account I*** cancelled - they simply refuse to accept the cancellation of the account even while the contract period has lapsed. In September I blocked their debit order at by bank and reported them to ICASA who simply responded that the matter must be taken up with the National Consumer Tribunal as Vodacom stand in breach of the Consumer Protection Act. Saw today that Vodacom had the audacity to flag nonpayment of the non-existent account which impacts my credit score. I saw this is a trend with Vodacom to refuse to cancel contracts. In addition, I am daily harassed by telephone calls from Vodacom. NEVER EVER GET A CONTRACT WITH VODACOM. THEY ARE THE MOST ********* BUSINESS.