1 reviews | Active since Jan 2014
*****ulant deductions
<p>i had a 24 months contract that ended in April 2017, which i requested to be cancelled in february and then called again on 1 april to ensure that the contract wont continue. Vodacom is still deducting my account and changing amounts with every deduction. when i called to find out why am i being debitted for a contract that expired i was told because i did an airtime transfer???? this number is now on prepaid , i transferred airtime that i bought cash how is that even possible???? kindly refund all premiums debitted from 1 may 2017.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mpho,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Mpho,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
