*****ulant debit orders

<p>In April 2016 i requested to downgrade my contract. In May 2016 the full amount was deducted from my account as they advised they had not received the signed migration quote. I resent it immediately and again in June 2016 they deducted the full amount once again. Despite numerous emails, chasing etc. etc. this month AGAIN they have deducted the full amount - UNTRAINED and VERY POOR customer services</p> <p> </p> <p>In addition, my wife's contract ended in May 2016. Well in advance of time she through the vodacom email portal sent a message that she would like to cancel her contract. Since then every month Vodacom has continued to deduct the full amount.</p> <p> </p> <p>To my mind this is considered *******, and I intend to take this further.</p> <p> </p> <p>All good and well, until you attempt to cancel your contract with them.</p> <p> </p> <p>Another cellular service provider that disappoints.</p>