*****ULANT CONTRACT ON MY NAME

WE WERE CONTACTED BY VODACOM LEGAL DEPARTMENT LAST YEAR CONCERNING NON PAYMENT ON AN ACCOUNT REGISTERED ON MY WIFE'S NAME. I WENT TO VODACOM CUSTOMER CARE AND IT TURNED OUT THAT A CONTRACT WAS OPENED WITH MY WIFE'S CREDENTIALS IN GAUTENG. WE LIVE IN THE EASTERN CAPE AND IF THE RICA PROCESS WAS FOLLOWED PROPERLY, HER PHYSICAL ADRESS AND EMPLOYMENT WOULD HAVE CONFIRMED THIS. I URGENTLY CONTACTED THEIR LEGAL DEPARTMENT LAST YEAR AND THEY ASSURED ME THAT THE CONTRACT WAS NOTED AS ********** AND THAT THE CONTRACT WAS TO BE CANCELLED WITH IMMEDIATE EFFECT. WE HAVE REQUESTED COPIES OF CONTRACTS AND RICA DOCS BUT TO THIS DATE VODACOM HAS NOT SUPP**** ANYTHING OF PROOF. MY WIFE HAS NOW BEEN HANDED OVER TO THEIR LEGAL DEPARTMENT WHO IS DEMANDING A PAYMENT OF R41000.00. WE ARE DESPERATELY NEEDING ADVICE ON HOW TO DEAL WITH THIS SITUATION PLEASE.