*****ulant Contract

<p>About three months ago an vodacom representative called me to tell me that as part of their plan to retain customers, they are updating the hardware of their existing clients. i was told that this would in no part cost me additional monies nor does it mean that i would be taking out a new contract nor would my existing contracts be renewed. I was very clear on this as i want my contracts to expire so that i can consolidate my needs into one next year. Howeve i noticed that my bill has increased to double that which i was used to and upon enquiry, was told that a third contract was opened. this is exactly what i did not want to happen. I reported this and was given a reference number 1- ********** 3884 but to date no one from Vodacom has contacted me. i have tried calling the call centre but they cant help me.</p>