LM
Lyn M
1 reviews | Active since Jul 2012
15 Nov 2022, 16:58
*****ULANT CHARGES
I sent in a review regarding Vodacom some months back. The problem remains unresolved. Vodacom **********ly extended a contract, without our consent, and has been charging us for it ever since. We opened a police docket yet still no results. My husband has passed away in the meantime, yet I am STILL receiving bills for this contract that should have been cancelled about 18months ago! This is an ********* company and cannot be trusted. I suspect the "telesales" department is likely where the problem lies. I cannot wait for my contract to end, so that I can leave Vodacom forever.
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Replies (1)Vodacom's replyOfficial
16 Nov 2022, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
