*****ulant billing on Data contract and Bad Customer Care!!

<p>Just saw a billing on my data account for cell no ********** 997 for STAGGERING R800 that i did not use as my data usb modem was lying dormant at home on the 28th June 2015.</p> <p> </p> <p>I had made this discovery after checking my online vodacom profile for the above cell no yesterday night after 12hoo and was utilizing my night owl data as i will never use my data sim when there no day data left.My concern however is that somehow Vodacom reculously bill me for data that I did not even used.This is serious as it pose as *****.</p> <p> </p> <p>On another note I still endlessly struggle with Vodacom to let a Consultant call me regarding an upgrade as I was so nicely invited on th Vodacom website.</p> <p> </p> <p>I however after numerous call centre call waits for an Consusltant to call me back.I however lost faith in upgrading due to to endless promisses that an Consultant will call me back.</p> <p> </p> <p>For the 2 years with Vodacom as contract member i felt abandened and unvalued.</p> <p>I also would like to terminate my current contrat that is due to expire in July 2016.</p> <p> </p> <p>Hope that this correspondence will awake a representative /CONSULTANT to repsond!!</p>