PN
Preyen N

1 reviews | Active since Jan 2022

19 Jan 2022, 10:41

*****ulant behavior of Vodacom

i have been having issues fro 2020 with vodacom, they have charged me for services that i had no access to, then when i settled my account and tried to cancel my services i could not do it,

a year later i have been continuously calling them to resolve a contract change which they have not fixed and they bill me every month incorrectly.

my strong believe is that Vodacom has it in their policy to hold on to clients at all costs even

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2022, 10:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team