*****ULANT ACT BY DEBITING MY ACCOUNT INCORRECTLY

On the morning of 26 November 2015 I received an SMS to say that R1196.00 was deducted from my account instead of R337.00 for 2 data contracts that I have with Vodacom. I phoned them on the same day to which they rep**** that the contracts that they have on their system are Open contracts and not Top-up contracts. That is not correct as my original contracts that I had were Top up contracts (3 Gig daytime and 3 Gig night owl) which were renewed in 2014 for another two years, in both cases they were specials deals, and the second time they changed the information on the system from Top up to Open contracts without my knowledge and consent. <br> I view this as a ********** act and this needs to be rectified as soon as possible. <br> <br>