1 reviews | Active since Sept 2017
*****ulant accounts opened at vodacom
on the 14th of September I received sms notification from my bank with two debit orders from Vodacom. I immediately called the bank and the bank notified me that those debit orders were from Vodacom. To my surprise I called Vodacom to ask what is happening because I didn't have any account with Vodacom. I was told that there is two account opened on the 10th Sep 2017 with cell no ********** 825 and ********** 435 and the consultant didn't have all the information. I was asked to do affidavit and make a copy of my ID and send it to ********** and all that was done on the 18th Sep. I am very disappointed as angry with Vodacom as they have debited my account again yesterday. I am still waiting for someone to come back to me and let me know what is happening. I cant keep on reversing the debit orders as I get charged for that. My case no with Vodacom is 1- ********** ********** . Someone need to do something about as my name need to be cleared. My cellphone no is ********** 731
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
