*****ulant account - Vodacom don't care!

<p> After running a credit check, I have become aware that Vodacom have a ********** account opened in my name, which seems to have run up over R20 000 in debt. I have spoken to 3 people at Customer Care, tried emailing an affidavit to 2 store emails, customer care, as well as directly to someone in the ***** department and to date received NOTHING back.</p> <p>It seems Vodacom are not interested in ********** activity! I'm really not sure what to do to get this resolved and have been advised to open a case against them with the police?</p> <p>It's absolutely appalling and shocking that Vodacom seem to be happy to allow this kind of activity. I am also very interested to understand how this account was RICA'd and see the documentation used.</p> <p> </p>