*****ulant

After 2 years having my Samsung tab 3 ,I found out that Vodacom has insured it as a blackberry and, Jacquie accused me of being to *********** to check my policy .I've been a lifetime Vodacom customer but that only matters when you due for upgrade . In two years paying insurance for something that not covered now it's my problem .Between outsurance and Vodacom I really understand why people rather not have insurance you just burning your money better saving it then giving this ********. I went into Vodacom 4 you Clearwater's was assist with a smile and no issues that's the customer service I usually receive at Vodacom but now when I need to get back I'm kicked like a dog . <br> <br> I've got 2 contracts and a prepared cell phone from Vodacom all Samsung products so why would I insure a blackberry .My tab3 I use at home via Vodacom WIFI and prime core has my sim card .All vodcaom products .but that not enough to get just a little loyalty in return