ES
Estelle S
1 reviews | Active since Mar 2022
31 Mar 2022, 10:29
********** working at Vodacom Call Centres facilitating ******* sim card swops
on 22 March I wrote a review on the pathetic service from Vodacom when a sim card swop was done *****ently on my account. I received the standard response : Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Business reply Vodacom's reply:
TODATE I AM STILL WAITING FOR THIS ELUSIVE INDIVIDUAL TO CONTACT ME
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Replies (1)Vodacom's replyOfficial
31 Mar 2022, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2022, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
