ES
Estelle S

1 reviews | Active since Mar 2022

31 Mar 2022, 10:29

********** working at Vodacom Call Centres facilitating ******* sim card swops

on 22 March I wrote a review on the pathetic service from Vodacom when a sim card swop was done *****ently on my account. I received the standard response : Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Business reply Vodacom's reply:

TODATE I AM STILL WAITING FOR THIS ELUSIVE INDIVIDUAL TO CONTACT ME

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2022, 11:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team