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I would like to know how Vodacom can add data etc on my vodacom wifi without my permission or instruction to do so well this is what they say happened to my account as it suddenly went from R800pm to R4500pm. I have a wifi router with 20gig day and 20gig night for 4 years now. When the data is finished you cannot use it. Then I got this bill whilst my router if off and they tell me I have an open line and they carged me out of bundle rates????? When I aked them if any of the data was used that was purchased he said he cant see or tell me. Nor can he tell me how the extra data bundles was loaded on my account and that it had to be me. I dont even know how to do it as I never have and if I did why was my router still off? Now I'm listed on itc because I refuse to accept their reasoning. This happened 2 years ago as well where I paid in R12 000 to clear my account where they said the same thing, I asked them there and then to never let this happen again and to cancel any reaccuring bundles (Which I also then not asked for). This is ***** and Im sick and tired of Vodacom not even being able to explain accounts or have proof of anything but put you on itc when there is a dispute.