BP
Bertha P

1 reviews | Active since Jul 2018

11 Oct 2018, 09:30

*********, *********** VODACOM

Who the hell do you think you are, making it so difficult to resolve the problem we have with your *****ulant accounting. Your customer care consultants are arrogant, put the phone down in your ear, can not do a basic calculations, can not read. How do you run a business like this. You tell your story to 5 people over and over only to get the phone put down. Have you seen that your rating is on average 1, on hellopeter, on social media (would have been 0 if we had that option). Why do you treat us, the paying customer like that??

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2018, 11:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BP
Bertha P's update11 Oct 2018, 11:38
Reviewer Update
It will be hard to contact me since you cut my phone of after ******* billing from your side and I will not pay you one cent anymore after months and months of trying to speak to your ***********, uneducated consultants. You can not even do a basic calculation. So, you tell me how you going to contact me. AND DO NOT REPLY WITH YOUR AUTOMATED RESPONS on this site. You are pathetic, *********** losers and a discrace to the community.