BW
Brandon W

1 reviews | Active since Mar 2021

25 Mar 2021, 14:44

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Hi all Back at vodacom 2 years later with there useless and rude legal department know as vvm regarding an account that outstanding which i will not pay, and all my questions i ask regarding cpa act they cant answer and cant forward proof i want all they can do is put the phone down while talking so i will make sure i cancel all exsiting ties with this company so if you get this and you higher up in the legal department contact me and stop sending stupid sms

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Replies (2)
Vodacom
Vodacom's reply25 Mar 2021, 14:46
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
 

Best regards,

Vodacom
Vodacom's reply26 Mar 2021, 11:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team

Best regards,