WC
WEZILE C
1 reviews | Active since May 2022
25 May 2022, 16:07
*********/
I reported this ********** account in 2020 and no one has worked on it and now the account is sitting at R23K in arrears. I went into numerous Vodacom shop and I was under the impression that this account is closed. how can an account be opened with out the me being present and ********** documentation were used. if this account is not closed as soon as possible i will be going to ombudsman as i tried to get it resolved myself. Acc. No: QV248076. contact me on ***. to show this is a ********** acc noone has ever contacted me regarding it. i made the means myself to get it resolve.
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Replies (1)Vodacom's replyOfficial
26 May 2022, 08:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2022, 08:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
