WC
WEZILE C

1 reviews | Active since May 2022

25 May 2022, 16:07

*********/

I reported this ********** account in 2020 and no one has worked on it and now the account is sitting at R23K in arrears. I went into numerous Vodacom shop and I was under the impression that this account is closed. how can an account be opened with out the me being present and ********** documentation were used. if this account is not closed as soon as possible i will be going to ombudsman as i tried to get it resolved myself. Acc. No: QV248076. contact me on ***. to show this is a ********** acc noone has ever contacted me regarding it. i made the means myself to get it resolve.

0
Replies (1)
Vodacom
Vodacom's reply26 May 2022, 08:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team