1 reviews | Active since Jan 2017

04 Sept 2017, 18:18

*****ing Me for the 2nd Time

I had a contract for two sims for data bundles only that i took 2014/2015.. They all lapse 2016 Nov and other one 2017 Jan.. I could cancell them because you guys said i did an Upgrade.. i made few Enquiries and it was Confirmed *****.. i was forced to go up and down Making Affidavits and Certifying copies of my ID's during my working time which was so much not on point but i had to do that to clear my Name.. After i received a Call about my cancellation.. everything was cancelled and i was told all is reversed and all is well.. Now its August.. 7 month after all was Cancelled.. I am buisy Receiving calls and SMSs from MBD Inc.. Saying i did not pay my Vodacom account and the only thing i remember is that i dont owe Vodacom, Vodacom owes me.. last time i was supposed to get my 3 month Premiums reversed but that didn't Happen at all.. In top of that Vodacom decided to Hand me to its Lawyers without even trying to Call me or anything which this is again ***** and Blood Sucking from a Poor.. I let Vodacom ram away with ****** Last time and this aint going to Happen Again.. i an Taking this Matter to my Lawyers and i am writting a formal Complain to CONSUMER COMMISION and i promice.. you guys are going to Have a very very bad Week.. if i do not get this mess sorted by Friday latest.. i dont have time to be going up and down everytime like a Lifeless buddy.. i need a call confirming this is sorted and a writting in Email..

********** 278 **********

0
Replies (3)
Vodacom
Vodacom's reply05 Sept 2017, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update07 Sept 2017, 12:02
Reviewer Update
How loong must i wait??
Vodacom
Vodacom's reply15 Sept 2017, 13:02
Official

Dear Mr Mricho,

Feedback was sent via email to the email address in the posting.

Regards,

CB