*****ently signing people up to contracts

I got a call from Vodacom Fibre in January 2021, the sales lady wanted to offer me their packages. I mentioned that I wanted to get a quote, I even mentioned that I planned to move house in March and that after that I would want to get fibre. I gave her me next address and we went through the motions to see if there was fibre in the area, ect. I was told a few times that this was just for a quotation and that I didn't need to worry. I was also told that I would be sent to contract terms and a quote so that I could look through the information. At the end of the call the sales lady said that she would open a sales order, I thought this was weird and she said something along the lines of 'don't worry, this is just so that we have the offer on our system, we won't do anything until you send us an email saying that you want the fibre' I reminded her that I won't need Fibre until after my move in March and she said that when I was ready i would be there. I never received the quote, and I never received the contract wording. Several days after this I get an sms saying that my sales order is being processed, immediately after I get an sms saying that my router will be handed to a courier company. I called Vodacom fibre and got given the run around, 3 calls and probably 5 departments later I end up with someone that tells me a cancellation will take 48 hours, I explained that I never asked for the product, and also that they were going to deliver it to someone else, I was reassured that it'll be sorted in 48 hours. The next day I get an sms, they've handed my router over for delivery, I call again, this time I am told it'll take 30 days to process a cancellation and that no one had even been assigned my query. I email '***' as per sms and I get a return saying the address does not exist. Ram calls, they want to deliver, I cancel the delivery, they called another 3 times to confirm my cancellation. 4 days later my query is closed without them contacting me and I get an email saying "you can reject the delivery or you may accept it and we can send a request to pick it up" It seems that everyone is hiding from the fact that I was signed up to a contract I didn't want, didn't agree to, and didn't even get to see. **********ly forcing your client's into taking your product is shocking, and if it weren't for the CPA I'd probably have to face financial liability. I want to know what Vodacom intends to do about this, because I'm sure they've managed to confuse a lot of their clients into taking unwanted products with this new sales tactic