*****elent Sim Swop

On the 16th of March my data line went of because of somebody who want to do a sim swop, was told to go to a Vodacom Service Centre to have it re-opened. I went to a Service centre but still could not connect to the internet. Every time I phoned Vodacom the person said the line is open, so by the 20th of March I asked Vodacom to block the number because I then believe the sim swop was successful. And since then I could not use that line because it seems to me nobody at Vodacom knows what to do, so they use every excuse why my line/sim cannot be re-opened, and somebody promise to open the line, it does not get done. Has done everything I was told to do to get the line open, but no success.