*****e

So a week ago my id was used with someone elses photo to upgrade my Data contract at Bayside Vodacom shop in Cape Town... Immediatly when I received the informatiom Monday 16/09/2019 I immediatly phoned Vodacom to inform them it wasnt me as I stay more than 1000km from Cape Town and that they should cancel the contract. They told me they cant becauce it was done in the shop, the shop had to do cancellation. I phoned bayside vodacom shop explained the situation and that they should cancel the contract, they said they cant because the option wasnt available anymore. I did report the ***** and send the papers threw but wat bothers me now is even after all the information I gave them and the fact that I asked to cancel the contract the lines and LTE APN has already been activated and this AFTER i informed Vodacom to cancel contract that I dod not approve for upgrade. Now I am being debited with activation fees that i did not approve. I dont even know my data sim nr so how the hell did that person know my data sim cell nr and how did they know I didnt upgrade yet???? But I would like to say thank you to Vodacom shop in Vanderbijlpark who did try to help me and some of the call center agents who was also very helpfull with what I should send where.