JF
Johan F
1 reviews | Active since Oct 2019
19 Mar 2021, 13:46
*****Department is really pathetic
***** department. Thabo Bennedict and Ramohapi, you two have done nothing to sort out the ***** on my account. Yes I have your names as the system shows you closed and reassigned the case. You fit perfectly at Vodacom because you are equally useless!!!!
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
19 Mar 2021, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2021, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JF
Johan F's updateReviewer Update
20 Apr 2021, 12:54day 74 still nothing
JF
Johan F's update20 Apr 2021, 12:54
Reviewer Update
day 74 still nothing
JF
Johan F's updateReviewer Update
29 Apr 2021, 08:22I have not been contacted by Vodacom nor have I received any confirmation that the case is now resolved , so according to me this issue is still not resolved.
JF
Johan F's update29 Apr 2021, 08:22
Reviewer Update
I have not been contacted by Vodacom nor have I received any confirmation that the case is now resolved , so according to me this issue is still not resolved.
JF
Johan F's updateReviewer Update
30 Apr 2021, 08:55Received confirmation on email. 112 days for Vodacom to confirm ***** that was reported within 24 hours. Stay far away from this infestation of an entity.
JF
Johan F's update30 Apr 2021, 08:55
Reviewer Update
Received confirmation on email. 112 days for Vodacom to confirm ***** that was reported within 24 hours. Stay far away from this infestation of an entity.