***** with sim
<p> </p> <p>During October someone has been using what must be a copy of my SIM card to send daily messages internationally. I found out when I received a notification that my usage was much higher than usual. On my part using my Vodacom I discovered the calls and a huge amount under the heading of International calls. I have been to the Vodshop in Beacon Bay and found little sympathy. I then via Bloemfontein reps got someone to query this state of affairs. She got a reply that they notice many international calls by huger all said. I am still waiting for some action on your part to clear this amount which I did not make. If you look at my profile you will see that I never allowed international calls. International call balance stated to be R5400.</p> <p>i now demand that this matter be cleared without any further delay. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
