RS
Ronel S
1 reviews | Active since Nov 2018
13 Nov 2018, 09:50
***** WITH NO HELP AT ALL
Second time ***** on more than 3 of my contracts. Phoning and sending emails with only 1 responce with a reference nr and nothing more. I have been waiting from 5 Oct now and nothing has been done about the ***** and my money that was ******!!!! Who will contact me about this ***** as I cant get hold of ANYONE at the ***** dept????? It is like a deep dark hole with nobody there.!!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
13 Nov 2018, 10:39 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2018, 10:39
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,