1 reviews | Active since Aug 2016

21 Feb 2018, 15:28

***** WITH NO FEED BACK

The people at Vodacom is not prepared to help or rectify my problem after numerous calls and letters. When the call centre hear my problem they sorry can not talk and put me through to the ***** department when i get there the machine says the number you have dailled is not available.

What i need to know is there people at Vodacom that is capable to help me to rectify my problem. At this stage is does not look like it.

0
Replies (1)
Vodacom
Vodacom's reply21 Feb 2018, 15:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,