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Andries D
1 reviews | Active since Sept 2013
30 Nov 2018, 11:03
***** with cell phone contract renewals
My workphone was *******ly upgraded and my work contract migrated to a lesser deal. Falcified docs was submitted for this. Vodacom are just saying there is nothing they can do about this. Why can they not do anything about this. This is *****. Nothing was verified. Are you putting rubber stamps on deals be it good or not.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
30 Nov 2018, 11:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2018, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andries D's updateReviewer Update
30 Nov 2018, 12:24You may contact me or company representative/director office hours on **********
For your urgent response please
Come on Vodacom do the right thing
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Andries D's update30 Nov 2018, 12:24
Reviewer Update
You may contact me or company representative/director office hours on **********
For your urgent response please
Come on Vodacom do the right thing
Vodacom's replyOfficial
05 Dec 2018, 12:09Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please contact Vodacom Business on ***.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please contact Vodacom Business on ***.
Regards
Vodacom Consumer Website Team
Vodacom's reply05 Dec 2018, 12:09
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please contact Vodacom Business on ***.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please contact Vodacom Business on ***.
Regards
Vodacom Consumer Website Team
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Andries D's updateReviewer Update
20 Dec 2018, 14:24Hi, customer care consultant contacted me and when I said this is a business phone, as I put in my first mail he said that he cannot assist me. Nobody from Vodacom contacted me or my company since.
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Andries D's update20 Dec 2018, 14:24
Reviewer Update
Hi, customer care consultant contacted me and when I said this is a business phone, as I put in my first mail he said that he cannot assist me. Nobody from Vodacom contacted me or my company since.