1 reviews | Active since Sept 2012
***** ... Vodacon can not even fix up a account...
Well ive been trying to sort this out to prevent it from getting worse , so congratulations its just got worse. So with you knowing about the ***** on my account ....
I am now receiving voice calls telling me ive not paid and overdue? My vodacom app is "locked" as I am overdue? Don't have any data left on my phone (no idea why) as from 2/12/2017 and I can not puchase any more as my account is overdue Your customercare (phoned 0n 2/11/2017) to try get date say they can not help and I must go to a vodacom shop ? At vodacom shop told they cant help either as I am overdue . So all that is left now to happen is vodacom to suspend my phones due to non payment... perhaps they will now blacklist me for non payment This is an Embarrassment
And yes I am waiting for your standard response... its been referred...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
