SD
Sean D
1 reviews | Active since Oct 2014
03 Feb 2015, 10:19
***** - Vodacomo *****s money
following my previous FOUR complaints - it is no surprise that absolutely nothing has been resolved!!<br> The service has been pathetic.<br> Again I am getting no feedback from Vodacom.<br> <br> The inside work in your organisation is obvious and Vodacom just brush everything to the side and hope that customers will give up.<br> I have subsequently sent a letter of demand (last week Thursday) stating that due to negligence of Vodacom, they are responsible for the successful *** transactions on my account, and must pay me back the money I have lost!<br> I have not received a response since last Thursday - NO feedback whatsoever!!
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Replies (1)Vodacom's replyOfficial
03 Feb 2015, 10:57Hello Jackal@99,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2015, 10:57
Official
Hello Jackal@99,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
