SD
Sean D

1 reviews | Active since Oct 2014

03 Feb 2015, 10:19

***** - Vodacomo *****s money

following my previous FOUR complaints - it is no surprise that absolutely nothing has been resolved!!<br> The service has been pathetic.<br> Again I am getting no feedback from Vodacom.<br> <br> The inside work in your organisation is obvious and Vodacom just brush everything to the side and hope that customers will give up.<br> I have subsequently sent a letter of demand (last week Thursday) stating that due to negligence of Vodacom, they are responsible for the successful *** transactions on my account, and must pay me back the money I have lost!<br> I have not received a response since last Thursday - NO feedback whatsoever!!

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 10:57
Official
Hello Jackal@99,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team