NR
Nomsa R

1 reviews | Active since Apr 2012

05 Nov 2015, 09:03

*****!! VODACOM DEBITED 3 TIMES IN ONE MONTH

I AM SO UPSET AND SO DISAPPOINTED IN VODACOM.<br> I regret the day I set foot at a Vodacom shop to buy phones on contract! First of all the shop I went to was in sandton city (Vodacom 4 you) don't even know their job. I had to go back to the shop 4 times because they don't know what they are doing!<br> <br> on top of all that stress and drama now VODACOM DEBITS MY ACCOUNT 4 freaking times and what's worst they don't even debit the amount agreed on and they debit on separate days so I wont notice. this has really inconvenienced me terribly ! I was not ready for this, they messed up my budget. I WANT MY MONEY BACK.<br> <br> does this make sense? my debit order date is on (21st) and my contract is R246.00 pm but VODACOM debited on 28 sep R628.74 and 21 Oct R246.00 and 26 Oct R499.05 and on 04 Nov R246.00. HONESTLY YOU ****** ME I WANT MY MONEY BACK NO STORIES. <br> <br> So anyone looking into buying a phone at vodacom please take this as a wake-up call. I AM SO DISAPPOITED

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2015, 09:45
Official
Hello nomsa25,

Please accept our sincere apology for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Websites