***** victim left high and dry while being harassed by the very same Vodacom

I am still eagerly waiting for your said calls and an update as I have not been given an update BUT the letters from collections are still coming and the bill is getting higher and higher, just got another one today which reminded me to come back here cos I do not know what to do. Who is going to believe that you have been trying to get hold of me, when you cannot get hold of me how about sending an email at the address where you are still sending me the statements and letters of demand. Vodacom, all I want is for you to clear my name admit that you gave to S5's to someone else basically you upgraded my account without my consent. You will ensure that I am not listed with the credit agencies if am not listed already at this stage and to close the 3G account I have with you. I requested to close this account but I was told that I can't because its under investigation but for a listed company does it really take 6 months to investigate? Since July really??? I feel vulnerable and unprotected to say the least.

The date today is the 8th of July 2019, a year has gone by since I lodged queries with you. I still receive overdue accounts regarding this account. The only thing that has stopped are the debits on my account and calls from your debt collectors, I hope that this hasn't gone as a judgement against my name. I am still awaiting a refund from you guys for all the charges done during the upgrade on an upgrade not being done by me which were debited from my account. That is my cash and my money, a listed company cannot take from an individual and not refund. You could deduct by mistake before your investigations but not when you have had a case in your handled by your ***** and forensics dept for nearly a year and a half. Please note that I want you to close the accounts as I had honoured my 24mths contract on the original 3G account. I am not interested in being your customer at all. Why am I still receiving invoices?

The message below is from 4 Dec 2018:
I am still eagerly waiting for your said calls and an update as I have not been given an update BUT the letters from collections are still coming and the bill is getting higher and higher, just got another one today which reminded me to come back here cos I do not know what to do. Who is going to believe that you have been trying to get hold of me, when you cannot get hold of me how about sending an email at the address where you are still sending me the statements and letters of demand. Vodacom, all I want is for you to clear my name admit that you gave to S5's to someone else basically you upgraded my account without my consent. You will ensure that I am not listed with the credit agencies if am not listed already at this stage and to close the 3G account I have with you. I requested to close this account but I was told that I can't because its under investigation but for a listed company does it really take 6 months to investigate? Since July really??? I feel vulnerable and unprotected to say the least.

Good Day, 3 years later I am still awaiting your call. I still never received my refund from Vodacom and until late last year was still being hounded by lawyers. Can someone please call me? Vodacom still needs to do right by me following internal ***** on my account. Thanks.