RM
Refilwe M
1 reviews | Active since Jun 2020
11 Jun 2020, 23:48
***** upgrading department Vodacom
Bad bad experience, *********** ********** staff members who are desperate to push sales. Early this year I was told I owe R7, 000 on my cellphone contact, I told the Vodacom consultant that I don't have active contract with Vodacom, they then told me I must write affidavit and send them. Till today I am still waiting for feedback when I check transition it shows I owe Vodacom R10126. Very dissapointed!! Will definitely go to media about this!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 Jun 2020, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2020, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
