RM
Refilwe M

1 reviews | Active since Jun 2020

11 Jun 2020, 23:48

***** upgrading department Vodacom

Bad bad experience, *********** ********** staff members who are desperate to push sales. Early this year I was told I owe R7, 000 on my cellphone contact, I told the Vodacom consultant that I don't have active contract with Vodacom, they then told me I must write affidavit and send them. Till today I am still waiting for feedback when I check transition it shows I owe Vodacom R10126. Very dissapointed!! Will definitely go to media about this!

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Replies (1)
Vodacom
Vodacom's reply12 Jun 2020, 07:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team